Website text chat
Answer service and process questions, recommend a relevant page, and route qualified visitors to the AI Systems Review.
Website text · browser voice · AI phone
AI agents for service businesses that answer, qualify, and route enquiries.
Give prospects a fast first response using approved knowledge and documented rules, then hand the right conversation to a person without pretending the agent knows what it does not.
One operating policy across three channels.
Each channel uses the same reviewed service, pricing, qualification, privacy, and escalation rules.
Browser voice assistant
Let a visitor speak after explicitly enabling the microphone. Text remains available without microphone access.
AI phone agent
Handle a dedicated AI phone line with a clear disclosure, approved answers, callback routing, and documented human escalation.
Bounded workflow
A useful answer, a clear limit, and a confirmed handoff.
Approved knowledge
The agent uses reviewed Build With Alivio services, process, pricing context, FAQs, and contact routes—not the open internet.
Relevant qualification
It asks only for the business context, workflow constraint, current tools, desired outcome, and agreed follow-up details.
Human escalation
Unsupported, sensitive, urgent, or unusual questions route to a person. The agent never guesses to keep a conversation moving.
Confirmed lead summary
Contact details are submitted only after permission, through the same validated intake boundary used by the public form.
Guardrails are part of the product.
The system identifies itself as AI, avoids invented prices and outcomes, and does not request passwords, payment cards, government IDs, or customer records.
A strong fit
- Repeated service, process, pricing, or qualification questions
- Documented routing and human ownership
- A measurable response or handoff problem
- Approved sources and clear escalation rules
Not an autonomous substitute
- Emergency dispatch or safety decisions
- Legal, medical, or financial advice
- Promises, quotes, or commitments without approval
- Workflows with no accountable human owner
Measure the operating result
Track answer quality, handoffs, failures, and cost.
A pilot records answer success, explicit “I don’t know” responses, qualified handoffs, abandonment, policy violations, provider failures, and cost per qualified lead. The evidence decides whether to expand.
Start with one conversation path
Define the first agent worth testing.
Bring common questions, approved answers, current call or form volume, and the person who owns exceptions.